Legal access terms and wallet records
Our Legal notice explains the conditions that apply when you create, use or close an account. Eligibility and access depend on local law, so you should check the rules that apply to your location before proceeding. We connect account records with payment references from DANA, OVO,
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GoPay, QRIS, bank transfer and virtual account routes so status checks can be matched to the correct account. A phone verification step may be required before account access, and details must remain accurate while the account is active. If a payment reference, identity detail or access
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decision appears incorrect, contact us through the account support path with the relevant receipt or reference. We can then identify the policy section and explain the next step without asking you to repeat unrelated account details.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.